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Helpful Tips on Providing Excellent Customer Service

July 19, 2013 2:54 pm Published by

Think about it; business is about our customer, not about our product or services. When we put all of the attention on our products or services we forget about the most important component that keeps our business running: customers. This is why providing outstanding customer support is extremely important. Excellent customer support will more than likely create loyal customers for life. So how do you actually achieve the goal of offering that outstanding customer service? Below are simple tips to follow: Follow the CARP System when dealing with complaints: The CARP system was developed by Robert Bacal in his book...
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New Feature of Coldfusion 10 Allows You to Dynamically Load Java Libraries

July 8, 2013 1:04 pm Published by

In the old days of ColdFusion if you wanted to access a 3rd party Java library (JAR or class files) you had a couple options: 1. Add the location of the library to the ColdFusion classpath -or- 22. Use something like JavaLoader (http://javaloader.riaforge.org/) to dynamically load Java libraries into your ColdFusion application. ColdFusion 10, however, makes it even easier to load Java libraries into your ColdFusion application without having to restart ColdFusion. All that’s required is your application define the ‘THIS.javaSettings’ attribute within the site’s Application.cfc like below: [code] <cfset THIS.javaSettings = {LoadPaths = [“/javafiles/”],reloadOnChange=true,watchInterval=30}/> [/code] The above code will...
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Delicious and Simple- Fourth of July Cookie Cake Recipe

July 2, 2013 3:04 pm Published by

With the holiday coming up we would like to share a company favorite dessert idea for the Fourth of July. Not only is this dessert absolutely delicious; it is also quite simple to make. Ingredients: Refrigerated Chocolate Chip Cookie Dough 1 Package of Cream cheese 1 Cup Powder Sugar 1 Cup Cool whip Strawberries Blueberries Directions: Layer cookie dough in oblong pan and bake according to package directions (approximately 15 minutes) Let cool completely. Mix softened cream cheese, sugar and cool whip in bowl and spread on top of the cooled cookie crust Slice Strawberries Place fruit on top of...
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Why Choose VPS over Shared Hosting?

June 20, 2013 8:00 pm Published by

Today you can find many low-priced hosting options and in most cases that means you’ll be hosting on a shared server. Shared meaning one host OS or “Server” with many clients, each with their own folder or directory. That is a great choice for a the majority because shared hosting is very affordable @ $2-$10/month – for example a small website or a blog that gets light to medium traffic. The decision to move to a VPS server should be driven by requirements and not by inaccurate information or assumptions. Performance Requirements As a preventative measure to keep one site...
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